A 99.9% Server Uptime
The major advantage of constructing your own shared web hosting system is that you don’t have to be worried about compatibility – you set up a given set of software apps in such a manner so as to be compatible with a specific set of hardware parts. The end result is something much more steady and dependable, as there are less possible risks of failure. We have set up our cloud hosting platform using tried and trusted hardware components as well as a strongly customized version of SELinux in order to set up a completely riskless home for all your web sites.
That is the reason why, with all our Linux shared web hosting packages plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also built our very own internal network in each one of our datacenters. Everything is based on premium–quality hardware provided by Juniper. Plus, on each and every router, we’ve put a firewall with an intricate set of rules to successfully sieve all dubious requests.
In this way, in all our datacenter facilities – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all web hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your cash at stake, you can’t feel truly safe. That is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you don’t feel pleased with our hosting service or if you want to get a bit more robust hosting solution, like a Linux VPS hosting packages or even a Linux dedicated servers hosting packages – we’ll give you your money back in full, without hidden costs or return taxes.
24/7 Technical Support
We’ve diligently selected each individual member of our 24x7 support department to make sure that we can offer the best possible customer support service you can get. Each one of our support engineers has many years of experience working with web hosting accounts behind his back, therefore they know what they are doing. Besides, they are available 24/7 – you can contact them whenever you want and they will reply as quickly as possible.
Their average support ticket response time is just twenty minutes, whereas with many other hosting distributors you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered in less than 1 hour.