Despite the fact that the web hosting service provided by the different companies is nearly identical, each provider has their own platform with its own modifications and different ways to carry out particular things. In this case, an info-loaded knowledge base would be really useful both for persons with little to no prior experience and for technically practiced individuals who will sooner or later find out how certain operations are accomplished, but will lose some time in the process. The aim of such a knowledge base is to make the hosting service fast and simple to use, saving users a lot of time and efforts. The end result is more satisfied customers, since they can swiftly find the information they’re looking for, and substantially less work for the technical support team members, because usually the majority of the enquiries and problems that customers have are already listed in the knowledge base. Provided that the articles are written well and cover more things, you’ll be able to discover more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting packages come with an elaborate knowledge base where you can find info about all the issues that you might possibly face and their resolutions. You can acquaint yourself with how to create and administer an electronic mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are accurate, but yet you are unable to send email messages, for example. We have tried our utmost to be as exhaustive as possible and to cover all the available options in order to help you save time and effort and to provide you with different solutions for every single problem. The knowledge base comprises educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each section of the Control Panel, whereas if you’d like to browse the whole article collection, you can visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled a detailed online knowledge base for all our current and potential customers, so if you purchase a semi-dedicated server account from our company, you will be able to find any information that you need at any moment. We have a vast number of informational help articles, which will help you understand better what’s going on in your account – "What is PHP?" and "What are file permissions?" are merely two instances. Our instructional guides will help you accomplish anything you like – unzip an archive, import a database, forward a domain name, etc. Furthermore, we also have troubleshooting guidelines, which will allow you to find out what causes a particular problem and the feasible solutions for it. If you cannot send email messages or your domain opens a 500 Internal Server Error message, for instance, you can examine our knowledge base and resolve the issue instantly. The articles can be accessed through any Control Panel section, as well as through the all-inclusive Help section.