Phone Support in Shared Web Hosting
In case you decide to buy one of our Linux shared web hosting packages, you can speak with our support crew over the telephone for 14 hrs per day. We can help you choose the perfect package for your sites because we are aware that it is better to discuss this kind of matters with a live person. If you already have an account, we will assist you with all of your sales/billing questions and general matters, even with some tech situations that do not involve a lot of time or escalation to a system administrator because it will be more convenient to open a ticket for time-consuming matters and have the entire correspondence in a single place. We have phone numbers in the United States, the United Kingdom and Australia, so you will be able to call the one you prefer and talk to our representatives.
Phone Support in Semi-dedicated Hosting
Any time you need additional info for the Linux semi-dedicated hosting packages that we provide, you have the option to call any of the three support phone lines that we have worldwide - in the United States of America, Great Britain and Australia. In this way, you will be able to check in advance if our services are appropriate for your sites. If you are already our customer and you own a semi-dedicated account, you can get in touch with us on the phone for fourteen hours a day about any kind of billing or common matters. For entirely tech issues you will have to use our ticketing system to communicate with our technical support as someproblems just require longer time to be taken care of, but we will help you on the phone with countless minor technical problems as well, saving you efforts and time.