There are plenty of shared web hosting suppliers on the market today, still many of them are resellers who have minimal resources, especially when it comes to support. A way to distinguish them is the option to contact the company over the phone. The type of support that you will get via this particular way of communication varies depending on the supplier - several of them provide you with professional telephone support, various others offer common and customer support only since some matters are more time-consuming and it is more convenient to be resolved through a trouble ticket, particularly when the situation has to be escalated. However, it is good to find that you can always reach your website hosting supplier since there are plenty of small-scale issues that can be resolved easily and timely through a call, not mentioning that you can get more details about the services before you become a client.

Phone Support in Shared Web Hosting

In case you decide to buy one of our Linux shared web hosting packages, you can speak with our support crew over the telephone for 14 hrs per day. We can help you choose the perfect package for your sites because we are aware that it is better to discuss this kind of matters with a live person. If you already have an account, we will assist you with all of your sales/billing questions and general matters, even with some tech situations that do not involve a lot of time or escalation to a system administrator because it will be more convenient to open a ticket for time-consuming matters and have the entire correspondence in a single place. We have phone numbers in the United States, the United Kingdom and Australia, so you will be able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Hosting

Any time you need additional info for the Linux semi-dedicated hosting packages that we provide, you have the option to call any of the three support phone lines that we have worldwide - in the United States of America, Great Britain and Australia. In this way, you will be able to check in advance if our services are appropriate for your sites. If you are already our customer and you own a semi-dedicated account, you can get in touch with us on the phone for fourteen hours a day about any kind of billing or common matters. For entirely tech issues you will have to use our ticketing system to communicate with our technical support as someproblems just require longer time to be taken care of, but we will help you on the phone with countless minor technical problems as well, saving you efforts and time.