Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You can find nearly all the answers to your questions in the user–friendly Help section built into your Web Hosting Control Panel. It features an ever–enlarging database with regularly asked questions and exhaustive instructional articles contributed by our competent help desk support staff.

  • Top quality support service
  • Instructional Videos

  • If you want to see how an action is completed or how an issue is settled, rather than just reading about it, then have a look at our collection of educational video tutorials. They cover lots of different topics and will help you swiftly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock technical support service and a sixty–minute response guarantee. Our knowledgeable tech support engineers will be available night and day to respond to your enquiries and to deal with any problem that you could stumble upon. Simply send a tech support request from the Help section and we’ll respond back to you straight away.