+1-855-211-0932 (ID:103453)
Don't have an account yet? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will appear. It contains in-depth info about all the actions that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of instructional video clips describing how to use our Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you are looking for, have a glance at our comprehensive FAQ database, which comprises questions asked by actual persons and offers practical solutions. We constantly "revamp" our Frequently Asked Questions database with new questions & answers so as to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, you can contact our excellent team of customer support engineers available 24-7-365 and eager to help you with any query. Each support ticket you send will be answered within 1 hour (the average response time being only twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 103453

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com